Reporting to

Overall: Director, Manager and Coordinators of Volunteer & Support Services

Day to Day: Food Services (Kitchen Staff)


Kitchen Volunteers provide support to the Canuck Place Children’s Hospice (CPCH) kitchen staff by assisting with baking, some preparation of meals and cleaning in the kitchen and dinning room areas.

Time Commitment

One shift on a weekly or biweekly basis for a minimum of a one year commitment.

Current Dave Lede House (Abbotsford) Shifts: Sundays 9:30 a.m. – 12:30 p.m., Mondays–Tuesdays 10:30 a.m.– 1:30 p.m.

  • Current Glen Brae House (Vancouver) Shifts: Sundays 9 a.m.–12 p.m., Mondays–Wednesdays & Saturdays 3–6 p.m.

Training & Support

  • General orientation to CPCH and the Volunteer Program
  • Kitchen Volunteer Orientation
  • Within the first month after training a member of the Volunteer Leadership Team is assigned to follow up/check in with the Kitchen Volunteer to ascertain if they have any questions or concerns with their role
  • Engagement Survey Self-evaluations are performed annually and the feedback is distributed during our year-end review

General Responsibilities

  • Attend CPCH related special events, as requested, and as time permits
  • Maintain reliable schedule (weekly or bi-weekly)
  • Remain within the boundaries of the role and volunteer program
  • Contribute to the CPCH culture by understanding and supporting our Mission and Vision and actively demonstrating our Values
  • Contribute to a culture of safety by attending CPCH hosted or sponsored workshops, trainings and adhering to policies

Specific Accountabilities

The Kitchen Volunteer provides practical assistance to the Food Services team by:

  • Washing dishes
  • Assisting with meal preparation
  • Taking out the garbage, emptying the trash and composting
  • Making coffee
  • Cleaning floors
  • Baking cookies and/or other deserts as needed

General Skills & Attributes

  • In good mental and physical health
  • Demonstrate empathy and excellent communication skills
  • Open-minded and non-judgmental
  • Able to volunteer in a dynamic & changing environment

Mandatory Requirements

  • Able to provide proof of receiving both doses of Covid-19 vaccine and other immunization records, as required
  • Wear required PPE at all times (e.g. medical masks)
  • Wear CPCH identification nametag during shifts and related special events
  • Record volunteer either through Better Impact touchscreen in the VSS office, or advise Volunteer & Support Services staff via email for offsite shifts
  • Shall keep confidential all information regarding a child or family at CPCH
  • Shall not perform professional services for which specific education, certification or licensing is required (e.g. medical care, professional advice, and counseling)
  • Volunteers must not provide personal contact information to the children and families or engage in social media exchanges
  • Volunteers are not permitted to speak on behalf of CPCH to the media or other public agencies unless they have been authorized to do so by the Director, Volunteer & Support Services, Director, Events & Communications, or the CEO


  • Personal growth and fulfillment
  • Education mingles; continuing education sessions
  • Lunch and dinner meals are provided whilst on shift
  • Complimentary tea, coffee, cookies and snacks are offered whilst on shift
  • Annual Volunteer Appreciation event; prizes & recognition gifts
  • Quarterly Volunteer Recognition

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